SHIPPING POLICY

Please note that Fuzzy Lovies are a made-to-order studio. Our standard shipping times are 1-3 weeks. Though items might be shipped sooner - depending on a size of your order. If you need priority processing, please inquire by sending details to felties@hotmail.com BEFORE placing your order. Typically there is no fee for priority processing, though in some instances, a fee may incur. Such fees will be communicated prior to fulfillment of your order.  Express and overnight shipping may be available at an additional cost. Please send your inquiry for a quote to felties@hotmail.com.

RETURN & EXCHANGE POLICY

We believe in creating one-of-a-kind beautiful products for you, your home, and your family. Each of Mia's designs is hand-crafted individually and is a unique, yet functional, work of art. Please note that due to the handmade nature of our products slight variations in color and design are embraced. When ordering multiples we do our best to make sure the pieces match as closely as possible.

 

To help you make your best choice, we encourage you to read product descriptions including dimensions. If you have questions or would like to see more photos of an item you're interested in purchasing, please send your inquiry to felties@hotmail.com

 

If you are not completely satisfied with your purchase, please contact us at felties@hotmail.com within 14 days from the receipt of your order, so that we can find a solution. Please contact us first before sending your product(s) back to receive pertinent details for your return. Your items should be mailed within 14 days from a date of Fuzzy Lovies' approval sent via email. All merchandise should be in its original condition with the original packaging and receipt (printed from your email confirmation). Shipping and handling fees are unfortunately not refundable. In the event of an exchange, shipping fees are a customer's responsibility.

NON-EXCHANGBLE, NON-RETURNABLE, NON-REFUNDABLE ITEMS:

-- All items for which you received a bulk, wholesale or any other discount.

-- Custom orders as they're made specially for you.

-- Corporate and wholesale orders.

-- Sample orders as they're considered custom-made.

IMPORTANT:

Please include original packaging and receipt. Items not properly packaged or wrapped in plastic will not be accepted.

© 2016-2021 by Fuzzy Lovies